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Maratha Book Help Center

How can we help you today?

Popular:

Supported platforms · help available for all four

Browse help topics

Pick a topic to jump to its answers, or message support directly.

Account & ID

Create an ID, add platforms, manage your details.

Deposits

Payment details, crediting and pending deposits.

Withdrawals

Requesting payouts and checking their status.

Responsible play

Limits, breaks and where to find support.

Account & ID

How do I create a new Maratha Book ID?

Tap any WhatsApp button on this page and tell the help desk which platform you want — MarathaExch, EdgeBet247, CardsExch or ChipsExch. Your username and password are sent to you in the same chat, usually within minutes.

Can I have IDs on more than one platform?

Yes. Ask the desk for an ID on each platform you’d like. All of your IDs are managed from the same WhatsApp chat.

Can I change my username?

Usernames are set when the ID is created. If you need a different one, message the desk and they’ll explain the options available for your ID.

Didn’t solve it?

Deposits

How do I deposit money into my ID?

Ask the desk for the current payment details, pay from your own account, then send the payment screenshot or UTR number in the chat. Your ID is credited once the payment is verified.

My deposit isn’t showing. What should I do?

Send the desk your username, platform, amount, time of payment and the UTR/reference number in one message. They’ll check it and update you in the same chat.

Which payment methods can I use?

Ask the desk for the current options. Players commonly pay through UPI apps or bank transfer. Always use only the details shared inside the official chat.

Didn’t solve it?

Withdrawals

How do I withdraw my winnings?

Place a withdrawal request from your ID, then message the desk with your username if you’d like confirmation or updates. The team follows the request until it reaches your account.

Why is my withdrawal pending?

Withdrawals can take a little longer at busy times or if details need checking. Message the desk with your username, platform and amount, and they’ll tell you exactly where it stands.

Do I have to pay a fee to release a withdrawal?

Ask the desk about current withdrawal terms before you request. Be very careful of anyone outside the official chat asking for a “release fee” or “tax” — that is a common scam.

Didn’t solve it?

Demo IDs

What is a demo ID?

A demo ID is a free, shared login that lets you explore a platform with a demo balance. It’s for practice only — you can’t deposit or withdraw with it.

Where do I find the demo logins?

All four demo usernames and passwords are listed in the Partner platforms section of this page, with copy buttons.

The demo login isn’t working. What now?

Demo logins are shared publicly, so they occasionally change. Message the desk and they’ll send you the latest demo credentials.

Didn’t solve it?

Security

Will support ever ask for my OTP or PIN?

Never. Genuine support will never ask for your OTP, UPI PIN, card CVV or bank password. Anyone who does is a scammer.

How do I know I’m talking to genuine support?

Start chats only from the WhatsApp button on MarathaBook.org. Be suspicious of numbers that message you first or promise guaranteed wins.

What should I do if my ID is compromised?

Message the desk immediately to reset your password. If you shared banking details, contact your bank and report fraud at cybercrime.gov.in or on 1930.

Didn’t solve it?

Responsible play

How can I set limits on my play?

Decide a weekly budget and a session time limit before you play, and track every deposit. Your phone’s screen-time tools can help enforce time limits.

Can I take a break or close my ID?

Yes. Message the desk at any time to pause or close your ID. Taking a break is always the right call when gaming stops being fun.

Where can I get help if gaming becomes a problem?

Talk to someone you trust and reach out to India’s free Tele-MANAS mental health helpline on 14416, available 24x7.

Didn’t solve it?

What to include in your message

Include these details in your first message and most issues are solved in one reply:

  1. Your username and the platform name
  2. A short summary, e.g. “deposit of ₹1,000 not credited”
  3. For payments: amount, time and UTR/reference number
  4. A screenshot of any error message

Never send your OTP, UPI PIN, card CVV or bank password.

Partner platforms & demo IDs

Free demo logins for all four platforms. Copy, open, explore — then request your own ID on WhatsApp.

More answers

Other questions we’re often asked

How long does it take to get a reply?

Most messages are answered quickly. At very busy times, such as just before big matches, it can take a little longer — a complete first message helps.

Can I message support in Hindi?

Yes. Write in Hindi or English, whichever you’re comfortable with.

What information should I never send support?

Never send your OTP, UPI PIN, card CVV, net-banking password or your current ID password.

Can support see my bets?

The desk can help with questions about your ID and its history. Share your username and the details of your question.

How do I close my ID permanently?

Message the desk with your username and ask for your ID to be closed. Withdraw any remaining balance first.

What if I made a payment to the wrong account?

Contact your bank or UPI app immediately, tell the official desk, and report it at cybercrime.gov.in or 1930 if you suspect fraud.

Platform help notes

Help notes for each platform

The questions support hears most about each partner platform, answered in brief.

MarathaExch logo
MARATHAEXCH.NET

MarathaExch help notes

Most MarathaExch questions are about understanding back and lay, and why available balance differs from total balance (that’s exposure). Both are explained in our answers above.

  • Demo: marathademo / Bike1234
  • Ask support to explain any market
  • Exposure is held until markets settle
Demo ID
marathademo
Password
Bike1234
EdgeBet247 logo
EDGEBET247.COM

EdgeBet247 help notes

The most common EdgeBet247 issue is the demo password — it contains an “@” symbol. Copy and paste it to avoid login errors.

  • Demo: demoedge247 / Bike@1122
  • Cricket-first, by Maratha Online
  • Same desk for every request
Demo ID
demoedge247
Password
Bike@1122
CardsExch logo
CARDSEXCH.COM

CardsExch help notes

For CardsExch, support most often explains how to find each game’s rules. Open any table in the demo and look for its rules or help icon.

  • Demo: rudracric777 / Bike1234
  • Card-game focused
  • Rules inside every game
Demo ID
rudracric777
Password
Bike1234
ChipsExch logo
CHIPSEXCH.COM

ChipsExch help notes

ChipsExch questions usually concern navigating its lobby. The demo is the quickest way to learn where categories and your balance sit.

  • Demo: chipsdemo / Bike1234
  • Premium casino-style lobby
  • Request an ID in one message
Demo ID
chipsdemo
Password
Bike1234

Your request

The journey of a support request

What happens to your message from the moment you press send.

  1. 01

    Received

    Your WhatsApp message arrives with the support team.

  2. 02

    Understood

    An agent reads it and asks for any missing detail (username, platform, UTR).

  3. 03

    Checked

    The team checks your ID, payment or request.

  4. 04

    Resolved

    You get the answer, credit, reset or update in the same chat.

  5. 05

    On record

    Your chat history stays in one thread, so future help is faster.

Support facts

Help Center at a glance

Contact method
WhatsApp — Start a chat
Hours
24 hours a day, 7 days a week
Languages
Hindi and English
Topics covered
IDs, deposits, withdrawals, passwords, demos, security
Platforms supported
MarathaExch, EdgeBet247, CardsExch, ChipsExch
Best first message
Username + platform + short summary (+ UTR for payments)
Never send
OTP, UPI PIN, CVV or passwords
Fraud reporting
cybercrime.gov.in or 1930

Self-help

Fix it yourself in under a minute

Login won’t work

Copy-paste your credentials from WhatsApp and check you’re on the right platform’s site.

Page won’t load

Switch between Wi-Fi and mobile data, then clear the browser cache.

Deposit not showing

Find the UTR in your UPI app and send it with your username.

Withdrawal pending

Note the amount and time requested, then ask the desk for a status check.

Demo login fails

Demo logins are shared and can change — ask the desk for the latest.

Suspicious message

Don’t reply. Forward a screenshot to the official desk.

Step-by-step help guides

Detailed walk-throughs for the two topics support hears about most.

About the Maratha Book Help Center

MarathaBook.org exists for one reason: to get Maratha Online Book players the right answer quickly. Every answer on this page comes from the questions our WhatsApp support team handles every day — creating IDs, crediting deposits, tracking withdrawals, resetting passwords and keeping accounts safe.

The Help Center covers all four partner platforms: MarathaExch, EdgeBet247, CardsExch and ChipsExch. If you can’t find what you need here, the support team is available around the clock. Use the search box above to find answers instantly, browse by topic, or simply tap any WhatsApp button and describe your issue in your own words.

We also believe good support includes honest advice about safety and limits. That’s why you’ll find guidance on spotting fake support numbers and on playing responsibly alongside the practical how-tos.

Still need help?

Our support team is on WhatsApp right now. Describe your issue and we’ll take it from there.

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